Return & Refund Policy

At Business Lab Solutions, customer satisfaction is our priority. We strive to provide high-quality digital products and services. However, due to the nature of our offerings, all sales are considered final. Please review our return and refund policy below before making a purchase.

Digital Products (E-books, Templates, Guides, and Downloadable Resources)

All digital product sales are final and non-refundable. Once a digital product has been purchased and delivered via download, we cannot issue refunds or exchanges due to the instant access provided.

Exceptions for Digital Products:

We may issue a replacement or assist with troubleshooting in the following cases:
✅ You purchased a product but did not receive the download link.
✅ The file is corrupt, incomplete, or not as described.
✅ There was an accidental duplicate purchase of the same item.

If you encounter any issues, please contact us at admin@businesslabsolutions.com within 7 days of purchase with your order details, and we will work to resolve the issue.

Consulting & Coaching Services

All consulting and coaching services are non-refundable once booked and completed. We dedicate time and resources to providing high-value insights tailored to your business.

Rescheduling Policy:

If you need to reschedule a booked consultation or coaching session:
🔹 Notify us at least 24 hours in advance to avoid cancellation fees.
🔹 Missed appointments without notice will not be refunded or rescheduled.

For rescheduling requests, email admin@businesslabsolutions.com with your booking details.

Physical Products

If we introduce physical products, we will provide a detailed return and refund policy that includes eligibility, return shipping instructions, and processing times.

Unauthorized Transactions & Chargebacks

If you believe a purchase was made without your authorization, please contact us at admin@businesslabsolutions.com before filing a chargeback with your bank. We will investigate the issue and work with you to find a resolution. Chargebacks filed without prior contact may result in account suspension from future purchases.

Contact Us

For questions or concerns regarding our return and refund policy, reach out to our customer support team:

📧 Email: admin@businesslabsolutions.com
📍 Business Hours: Monday – Friday, 9 AM – 5 PM (EST)

We appreciate your understanding and thank you for choosing Business Lab Solutions!